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Jack Rhodes

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Meet Metrikus' customers | Testimonials

By Jack Rhodes, Business Operations Manager, Metrikus The needs of our customers are always changing and, of course, the world has changed so much in the last 18 months. But what I’ve noticed is that a lot of the time, people don't really know what they need until they start using our platform. With every single customer, we have endeavoured to give them the flexibility to start using the platform, to find out what’s great and to realise how it could be better for them specifically. We’re a very collaborative company, both internally and externally. We really welcome client feedback and facilitate regular touchpoints to get it: in fact, it’s in everyone’s interest to say what they need because another customer might not even realise that it’s something they need, too. Here I wanted to put a spotlight on some of those collaborations to show how our brand new, next generation platform – really is the culmination of all the conversations, projects and tweaks we’ve made in conjunction with our customers over the years. We now understand that seeing everything in one place is fantastic, but it isn’t enough. With our new platform, we have a different focus: making sure that that data can be successfully utilized, through providing actionable insights. Read More
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